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Ethics for Bankers (Individual)
A bank’s reputation for integrity is perhaps its most valuable asset and is determined by the conduct of its Directors, Officers and employees. Bank employees must strive to avoid situations that...
IT Security: Password Security Awareness (Individual)
This course explores the importance of having strong passwords, how and why hackers access accounts and systems, the consequences of these security breaches as well as both good and bad password...
Bank Policies & Procedures: Reg B: Equal Credit Opportunity (PLC-118)
Provides guidance for lenders on the requirements of this regulation as well as prescreening, the interview and application process, credit evaluation, action notifications, signature policy, and...
Bank Policies & Procedures: Real Estate Settlement Procedure (PLC-122)
Establishes internal procedures to ensure proper compliance with the act, such as disclosures, escrow accounts, mortgage servicing transfers, and error resolution.
Bank Policies & Procedures: Interest Rate Risk (PLM-095)
Establishes the guidelines to ensure that the bank is managed to recognize, measure, and control interest rate risk by setting risk limits, strategies, and reporting formats. Updated to reflect the...
Bank Policies & Procedures: Loan Workout Policy (PLL-286)
Establishes an appropriate practice for renewing and restructuring troubled credits. Addresses the requirements that are appropriate for the complexity of the bank’s loans and that are consistent...
Managing a Remote Workforce (Individual)
In times of crisis, employees are sometimes required to work from home. The transition from the traditional workplace to a remote environment is not easy. This course explores the challenges of...
Bank Policies & Procedures: Funds Management (PLM-097)
Designed to ensure that the bank is managed to provide adequate liquidity and a satisfactory and consistent level of profit within suitable interest rate risk constraints.
Bank Compliance Bundle
This bundle of 55 courses is essential for the operation of any community bank. Courses in this bundle cover key topics such as Federal Regulatory Compliance (A to Z regulations, FCRA, Fair...
CFO Forum
The CFO Forum tackles the top issues CFOs face today, including emerging tax and accounting strategies, CECL implementation, deposit funding sources, risk management, cybersecurity and much more. ...
Bank Policies & Procedures: Reg DD: Deposit Account Terms, Disclosures, and Advertising Policy (PLC-106)
Addresses acceptable account terms, appropriate disclosure of these terms, and uniformity in advertising.
Bank Policies & Procedures: Social Media Toolkit (PLM-290)
Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User...
Bank Policies & Procedures: Marketing (PLM-090)
Provides guidelines for the management of the bank's marketing function, including development of the annual marketing plan and ongoing decision making. Includes regulatory compliance, geographic...
The Economic Whipsaw - What Comes Next for Credit, Earnings, & Capital?
The government's response to the pandemic initially led to significant asset growth in the banking industry but was subsequently followed by elevated inflation and a sharp rise in interest rates....
The Ultimate Guide for Bank Directors
New Version May 2024! The Ultimate Guide for Bank Directors – Back to Basics helps bank directors and management focus on what matters: keeping all aspects of the bank in balance by minimizing...
Robbery Response Techniques for All Personnel (Individual)
All bank personnel are just as responsible for maintaining the institution's Security Program as is the Security Officer and the role is a simple, but critical, one. This course discusses options –...
Security: An Orientation (Individual)
An effective security program is an excellent tool for protecting the institution's work product, physical assets, intellectual assets, and personnel. This course will introduce key concepts in...
Diversity and Inclusion in the Workplace [US] (Individual)
This course serves as a foundational layer for team members and management to examine the ways in which identity affects workplace dynamics and productivity. Through the use of evidence-based tools...
How to Respond to an Active Shooter (Individual)
Active shooter situations are an unfortunate reality. Planning and preparation will help an organization reduce the likelihood of such a situation and mitigate the harm if an incident does occur....
Clean Desk Policy (Individual)
The purpose of the Clean Desk Policy is to help reduce the risk of information theft, fraud, or a security breach caused by sensitive information being left unattended and visible in plain view. IT...
ICBA Human Resources Generalist Certificate Program - California (Individual)
HR Generalists are an integral part of the human resources function in an organization. This comprehensive eight-part, online certificate program is designed to provide human resource managers and...
Bank Policies & Procedures: Code of Conduct and Conflict of Interest (PLM-101)
Guides compliance with the Bank Bribery Act. Sets forth the basic policies of ethical conduct, the foundation of basic business standards, and personal conduct. Includes a policy statement which is...
Bank Policies & Procedures: Human Resources (PLM-184)
Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee...
Bank Policies & Procedures: Work From Home Policy (PLM-337)
This policy is written to include both long-term and emergency situations for bank employees working at home or in a remote location, and addresses the determination and availability of employees,...
IT Security: Phishing Awareness (Individual)
Cyberthieves use victims’ personal information to steal their money and identities. They attack victims’ computers and other devices with malware attacks. Learn what phishing is, the various ways...
Working from Home Effectively (Individual)
COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and...
Bank Policies & Procedures: Management of Country Risk (PLM-212)
Addresses the risk that economic, social, and political conditions in a foreign country may adversely affect a bank's financial interests. Covers responsibility, policies and procedures, country...
Bank Policies & Procedures: Planning and Budgeting (PLM-088)
Identifies the responsible parties and outlines the process for developing and implementing the strategic plan and the budget.
Bank Policies & Procedures: Holding Company (PLM-225)
Sets forth the underlying philosophy and structure for all relationships and transactions between the bank and the holding company.
Social Engineering Awareness (Individual)
This course explores what social engineering is, the types of social engineering attacks criminals use and the techniques they use to manipulate people into performing actions that either...
Cyber & Information Security Overview for Employees (Individual)
While community banks are diligent in their management of cybercrimes, mitigating sophisticated cyber threats can be challenging. It is up to bank employees to understand their role in protecting...
IT Security: Work Off-Site (Individual)
This course examines the IT security risks associated with remote work. Learn to keep your computer, devices and home network secure, use public networks safely, and recognize phishing and targeted...
Physical Information Security (Individual)
Successful security programs combine general security and loss prevention techniques that are designed for daily operations with targeted techniques that are designed to prevent losses from...
IT Security: Credential Stuffing (Individual)
This course explores credential stuffing. Credential stuffing is a type of cyberattack in which user IDs and passwords obtained from a data breach on one service are used to attempt to log into...
IT Security: Ransomware (Individual)
This course explores what ransomware is, how cyberthieves attack systems with ransomware, what IT Departments and employees can do to reduce the likelihood of ransomware attacks, and what IT...
Bank Policies & Procedures: Investment (PLM-098)
Covers the delegation of investment authority and accountability, the definition of acceptable types of investments, and how to maximize the bank's profitability while meeting the local...
Community Bank Human Resources Seminar
Today's modern workplace is transforming the role of the community bank human resources (HR) professional. People management and responsible administration are key for all HR professionals. Whether...
Improving Your Workplace Violence Program
Incidents of violence in the workplace are increasing, but there are many steps employers can take to reduce the chance of becoming a victim. Familiarize yourself with preventive policies and...
Bank Policies & Procedures: Fair Lending (PLC-177)
Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse...
HSA-IRA Bundle
Give your entire team the confidence to support HSA and IRA accounts with this essential 15‑course training bundle. Because many community banks rely on just one subject‑matter expert, this bundle...